NEWS

Precious Memories Bridal, Formal Fashions & Tuxedos

By A Mystery Man Writer

I got my sisters MOH dress at PM 4 years ago and had a great experience. I originally found my dream dress at another boutique in Peabody, but when I saw it again at Precious Memories I knew it was meant to be. And the woman, Gina, was a godsend. She was amazing and I couldnt have asked for anyone better to work with. So I buy my dress and my veil in early September, Im told for every bridesmaid dress I get from there I’ll receive $10 off alterations, same for tuxes. Thats $180 off. I go back in early November with my girls to get their bridesmaid dresses, Im told they no longer do alterations at the salon I can use the money towards accessories. Except for my veil because it was already half paid off. I’m sorry but the typical jewelry sold at PM is outdated and not my style. So here I am left with (only $80 at this point, guys haven’t gone for their tuxes yet) and I don’t need anything else from them. Fast forward to March when my dress and veil come in. My dress was perfect, always was. But my veil was PINK. And the woman (I never catch her name, she says it too quickly all the time. She’s the manager of the tuxes) didn’t want to say anything. Instead, she put it on me and says “what do you think of the veil” I say “it’s beautiful but I don’t remember ordering pink” and she said “that’s why I was asking” so you knew it was wrong, but you were hoping I didn’t notice. ok, so they order me a new veil and tell me it’ll arrive in 3 weeks. Now fast forward to the beginning of June when the guys go for their tuxes. We originally started working with some kid who looked like he was 17, who no longer works there. He told us we would have one free tux for the groom, but because of the number of tuxes we were getting (10) we would have another for free. When my dad went to get fitted for his tux they said no, he was responsible for paying full price. No. That’s not what we were told. While on the phone with this manager of tuxes, I stated “and what about my veil, it was supposed to arrive in three weeks” she said she would check and get back to me. 10 minutes later she calls “it just came off the UPS truck” did it really? Or was it sitting there and you forgot to call me? The latter is fine because to be quite honest, I also forgot until that moment. Ok, dad pays for his tux, whatever. So now I mention how I should be getting $180 in credit to use for accessories. Surprise, surprisewrong. Only $80 for the girls dresses guys tuxes are not included in that, after we were told they were. So whatever I got a hair comb.which ended up breaking in the middle of the night of the wedding. Ok NOW let’s fast forward to the week of the wedding. Remember, we ordered 10 tuxes. TELL ME WHY did only THREE of them fit! That 17 year old fitted the other 7, and NONE OF THEM FIT. Imagine the stress of a bride, the week of the wedding when four guys are out of state and not arriving until the Thursday before the Saturday wedding and nothing fits. Not what I needed. That week was supposed to be stress free. Instead I made about three trips to the salon that week just to get the tuxes fitted. And I was dead serious when I said to them “I do not want to ever see you guys again” even after they laughed. Not funny. Overall it was a terrible experience and have already told two other brides to look elsewhere for dresses. It’s just so sad, that even though a lot of the women were the same staff from when my sister got married, how different this experience was.